About

We turn conversations into revenue.

Every unanswered comment is a lost sale. We built Exerta because no team can be everywhere, 24/7. AI employees can.

The gap between what automation promised and what it delivered was too big to ignore.

Building since

2023

52%

Building since

240+

Brands on Exerta

0M+

Actions automated a year

Recovered for brands

$2M+

110+

Recovered for brands

Trusted by teams at:

Trusted by teams at:

Everyquestionanswered.Everynastycommenthidden.Everysalerecovered.Whileyourteamsleeps,travels,orscalesthenextwinningad,youragentsturneveryconversationintorevenue.
Everyquestionanswered.Everynastycommenthidden.Everysalerecovered.Whileyourteamsleeps,travels,orscalesthenextwinningad,youragentsturneveryconversationintorevenue.
Everyquestionanswered.Everynastycommenthidden.Everysalerecovered.Whileyourteamsleeps,travels,orscalesthenextwinningad,youragentsturneveryconversationintorevenue.

What we believe

1.

Revenue over vanity

We measure ourselves on recovered sales and protected ad spend, not vanity dashboards. If it does not make you money, it does not ship.

1.

Revenue over vanity

We measure ourselves on recovered sales and protected ad spend, not vanity dashboards. If it does not make you money, it does not ship.

2.

Natural, never robotic

Replies should sound like your best rep on a good day. Nobody wants to talk to a script, so our agents never sound like one.

2.

Natural, never robotic

Replies should sound like your best rep on a good day. Nobody wants to talk to a script, so our agents never sound like one.

3.

Protection is half the job

Answering buyers is only half the work. Hiding the negativity that scares them away is the other half, and we treat it that way.

3.

Protection is half the job

Answering buyers is only half the work. Hiding the negativity that scares them away is the other half, and we treat it that way.

4.

As hands-on as you want

Run everything yourself, or have our team build, test and maintain your agents for you. Software with humans behind it.

4.

As hands-on as you want

Run everything yourself, or have our team build, test and maintain your agents for you. Software with humans behind it.

5.

Learning that compounds

Every conversation teaches your agents something. The longer Exerta runs, the sharper it gets, and it never quits.

5.

Learning that compounds

Every conversation teaches your agents something. The longer Exerta runs, the sharper it gets, and it never quits.

6.

Honest numbers

Every reply, hide and recovered sale is logged and attributed. You see exactly what your agents did and what it earned.

6.

Honest numbers

Every reply, hide and recovered sale is logged and attributed. You see exactly what your agents did and what it earned.

Our story

2018

The Italy lesson

A winning ad campaign suddenly dies. The culprit: a comment section full of insults and scam accusations, in a language with infinite ways to misspell an insult. Negativity under an ad kills its ROI. We watched it happen live.

2018 to 2022

$31M+ the hard way

Our founding team runs its own affiliate campaigns across ecommerce, lead gen and pay-per-call, driving over $31M in revenue and living in the comment sections the whole time.

Q4 2023

We build our own

Tired of duct-taped reply tools, we start building our own engagement system, with tracking, short links and split testing baked in from day one.

2024

Meta goes live

Facebook and Instagram comments, DMs and moderation rules ship. The first brands onboard and the first recovered sales get logged.

2025

Smarter and wider

TikTok moderation, webchat agents and Icebreaker ship as Exerta passes 250+ brands, from solo founders to billion-dollar names.

Next

Every channel

SMS, email, voice and on-page agents are on the way. One brain, every channel your customers touch.

The team behind Exerta


Social proof

Loved by teams that move fast.

Trusted by Remedy Meds, RxPros and 250+ other brands. Here is what they say.

  • The team at Exerta have been excellent and added over $250,000 in incremental revenue in 75 days. I highly recommend this service to any brand spending over $1,500 a day on ads on Meta or other social platforms.

    Mike Woolsey

    Verified Trustpilot review

    Been using Exerta for a month and my ROI nearly doubled. Setup was easy and the customer service is great. All my DMs, comments, and the conversions I would have lost are handled automatically.

    Moses

    Verified Trustpilot review

    Customer service is top notch and the platform is easy to use. This service has brought me over $30K in extra revenue this year.

    Nick Miller

    Verified Trustpilot review

  • There are a lot of tools out there designed to improve ROI on Meta. Most of them are not worth the money or the time. Exerta helps me monetize my post comments so well that it has turned losing ads into profitable winners.

    JW

    Verified Trustpilot review

    The product is really focused on media buyer needs. AI bots can create a real difference for auto replies.

    G.D.

    Verified Trustpilot review

    We were paying two VAs to watch comments overnight. Exerta replaced that in a week, and it catches things they missed. The hidden-comment count alone justified the price.

    Dana K.

    Head of growth, supplements brand

  • Set it up on a Friday. Came back Monday to 63 answered comments and 9 sales I would have slept through.

    Tomas

    Media buyer, DTC skincare

    Our CPA dropped after we cleaned up the comment sections. Buyers read comments before they click. Now ours actually sell for us.

    Priya S.

    Ecom founder

    It runs our client pages around the clock. No more 2am Slack fires about some troll under a fresh creative.

    Marcus B.

    Agency owner, lead gen

Trustpilot average

4/5

every review 5 stars

Verified reviews

5+

and counting

Automation success

87%

replies that never fail

Brands on Exerta

100+

solo founders to enterprise

Social proof

Loved by teams that move fast.

Trusted by Remedy Meds, RxPros and 250+ other brands. Here is what they say.

  • The team at Exerta have been excellent and added over $250,000 in incremental revenue in 75 days. I highly recommend this service to any brand spending over $1,500 a day on ads on Meta or other social platforms.

    Mike Woolsey

    Verified Trustpilot review

    Been using Exerta for a month and my ROI nearly doubled. Setup was easy and the customer service is great. All my DMs, comments, and the conversions I would have lost are handled automatically.

    Moses

    Verified Trustpilot review

    Customer service is top notch and the platform is easy to use. This service has brought me over $30K in extra revenue this year.

    Nick Miller

    Verified Trustpilot review

    There are a lot of tools out there designed to improve ROI on Meta. Most of them are not worth the money or the time. Exerta helps me monetize my post comments so well that it has turned losing ads into profitable winners.

    JW

    Verified Trustpilot review

    The product is really focused on media buyer needs. AI bots can create a real difference for auto replies.

    G.D.

    Verified Trustpilot review

  • Set it up on a Friday. Came back Monday to 63 answered comments and 9 sales I would have slept through.

    Tomas

    Media buyer, DTC skincare

    Our CPA dropped after we cleaned up the comment sections. Buyers read comments before they click. Now ours actually sell for us.

    Priya S.

    Ecom founder

    It runs our client pages around the clock. No more 2am Slack fires about some troll under a fresh creative.

    Marcus B.

    Agency owner, lead gen

    Honestly forgot it was on until the recovered-revenue number showed up in the weekly report.

    Elle

    DTC apparel

Trustpilot average

4/5

every review 5 stars

Verified reviews

5+

and counting

Automation success

87%

replies that never fail

Brands on Exerta

100+

solo founders to enterprise

Social proof

Loved by teams that move fast.

Trusted by Remedy Meds, RxPros and 250+ other brands. Here is what they say.

  • The team at Exerta have been excellent and added over $250,000 in incremental revenue in 75 days. I highly recommend this service to any brand spending over $1,500 a day on ads on Meta or other social platforms.

    Mike Woolsey

    Verified Trustpilot review

    Been using Exerta for a month and my ROI nearly doubled. Setup was easy and the customer service is great. All my DMs, comments, and the conversions I would have lost are handled automatically.

    Moses

    Verified Trustpilot review

    Customer service is top notch and the platform is easy to use. This service has brought me over $30K in extra revenue this year.

    Nick Miller

    Verified Trustpilot review

    There are a lot of tools out there designed to improve ROI on Meta. Most of them are not worth the money or the time. Exerta helps me monetize my post comments so well that it has turned losing ads into profitable winners.

    JW

    Verified Trustpilot review

    The product is really focused on media buyer needs. AI bots can create a real difference for auto replies.

    G.D.

    Verified Trustpilot review

    We were paying two VAs to watch comments overnight. Exerta replaced that in a week, and it catches things they missed. The hidden-comment count alone justified the price.

    Dana K.

    Head of growth, supplements brand

    Set it up on a Friday. Came back Monday to 63 answered comments and 9 sales I would have slept through.

    Tomas

    Media buyer, DTC skincare

    Our CPA dropped after we cleaned up the comment sections. Buyers read comments before they click. Now ours actually sell for us.

    Priya S.

    Ecom founder

    It runs our client pages around the clock. No more 2am Slack fires about some troll under a fresh creative.

    Marcus B.

    Agency owner, lead gen

    Honestly forgot it was on until the recovered-revenue number showed up in the weekly report.

    Elle

    DTC apparel

Trustpilot average

4/5

every review 5 stars

Verified reviews

5+

and counting

Automation success

87%

replies that never fail

Brands on Exerta

100+

solo founders to enterprise

Get started today

Stop losing sales you already paid for.

Connect your channels in about a minute. Your AI employees start answering, moderating and closing the same day.

Get started for free

Book a demo

No credit card required

Live in under 5 minutes

250+ brands running

Cancel anytime

Get started today

Stop losing sales you already paid for.

Connect your channels in about a minute. Your AI employees start answering, moderating and closing the same day.

Get started for free

Book a demo

No credit card required

Live in under 5 minutes

250+ brands running

Cancel anytime

Get started today

Stop losing sales you already paid for.

Connect your channels in about a minute. Your AI employees start answering, moderating and closing the same day.

Get started for free

Book a demo

No credit card required

Live in under 5 minutes

250+ brands running

Cancel anytime

AI employees that answer every buyer, protect your ad spend and close sales around the clock.

PRODUCT

Paid ads engagement

AI agents

New

Webchat

Moderation

Channels

Pricing

Changelog

RESOURCES

Documentation

Insights

Guides

Support center

COMPANY

About

Team

Partners

Security

Contact

STAY IN THE LOOP

No spam, unsubscribe anytime.

FIND US ON

All systems operational · 99.98% uptime last 90 days

SOC 2

Type II

GDPR

Compliant

99.9% SLA

Uptime

24/7

Support

1. Pricing and billing All prices displayed on exerta.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days’ written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statisticsRevenue, engagement and success figures are based on aggregated platform data and customer-reported results across 250+ brands, and are updated periodically.

3. Time-to-value claims Statements such as “set up in under 5 minutes” and “live in seconds” reflect median setup times observed across new users completing standard workflow configurations using pre-built templates. Actual setup time may vary depending on the complexity of the workflow, the number of integrations connected, and the user’s familiarity with automation tools.

4. AI step suggestions Exerta’s AI features are powered by a blend of leading AI models, anchored by our own fine-tuned engagement model. Suggestion quality, accuracy and availability may vary. Exerta does not guarantee that AI-generated output will be accurate, complete or suitable for any particular use case. Review AI output before acting on it.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Exerta does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for Growth and Enterprise plan customers. Actual uptime is measured on a monthly basis and excludes scheduled maintenance windows, force majeure events, and outages caused by third-party infrastructure providers. Historical uptime data is available at exerta.ai/status. SLA credits are available to eligible customers as described in the Terms of Service.

7. Security and compliance certifications Exerta’s SOC 2 Type II (coming soon) certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers and are not necessarily representative of the results achieved by all users. Results depend on a wide range of factors including team size, use case, workflow complexity, data quality and time invested in configuration. Exerta does not guarantee that any customer will achieve the same or similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Slack, HubSpot, Stripe, Gmail, Notion, Linear, Airtable, Zapier, Intercom, Clearbit, Salesforce, GitHub, Typeform, Jira and others — are the property of their respective owners. Reference to these brands does not imply endorsement of Exerta by those companies, nor endorsement of those companies by Exerta. Integration functionality is dependent on the APIs and terms of service of each respective provider.

10. Free plan limitations The Starter plan is free indefinitely and does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a maximum of 3 active agents and 500 runs per month. Exerta reserves the right to modify the features and limits of the free plan at any time with reasonable notice to existing free plan users.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Exerta processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at exerta.ai/legal/dpa.

13. Run log retention Run log history is retained for 7 days on the Starter plan, 90 days on the Growth plan, and indefinitely on the Enterprise plan. Log data older than the applicable retention limit is automatically and permanently deleted and cannot be recovered. Customers requiring longer retention periods should upgrade to an appropriate plan before the retention limit is reached.

14. AI model providers Exerta uses a blend of leading AI models together with our own fine-tuned engagement model, specialized for customer engagement. Model composition may change as we improve the product.

15. Mobile and desktop applications The Exerta desktop application is available for macOS and Windows. The mobile application is available for iOS (version 16 and above) and Android (version 12 and above). Application features may vary between platforms and may not be identical to the web application. Certain advanced features, including workflow building and full run log inspection, are available on desktop only. Application updates are released on a rolling basis and may be required to access new features or security patches.

16. Template library The agent templates available in the Exerta templates library are provided as starting points and are not guaranteed to be suitable for any specific use case without modification. Template configurations may reference third-party integrations that require separate accounts and subscriptions with those providers. Exerta does not guarantee the continued availability or accuracy of any specific template.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Exerta makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Exerta reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Exerta’s sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of Exerta, Inc. or its content suppliers and is protected by applicable intellectual property laws. Exerta® is a registered trademark of Exerta, Inc. Unauthorised reproduction, distribution or modification of any content from this website is prohibited without prior written consent.

21. Accessibility Exerta is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@exerta.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Exerta, Inc., a corporation incorporated in the State of Delaware, United States. References to “we”, “us” and “our” throughout this website refer to Exerta, Inc. The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

©

2026

Privacy policy

Terms of service

Cookie policy

Acceptable use

Data processing

AI employees that answer every buyer, protect your ad spend and close sales around the clock.

PRODUCT

Paid ads engagement

AI agents

New

Webchat

Moderation

Channels

Pricing

Changelog

RESOURCES

Documentation

Insights

Guides

Support center

COMPANY

About

Team

Partners

Security

Contact

STAY IN THE LOOP

No spam, unsubscribe anytime.

FIND US ON

All systems operational · 99.98% uptime last 90 days

SOC 2

Type II

GDPR

Compliant

99.9% SLA

Uptime

24/7

Support

1. Pricing and billing All prices displayed on exerta.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days’ written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statisticsRevenue, engagement and success figures are based on aggregated platform data and customer-reported results across 250+ brands, and are updated periodically.

3. Time-to-value claims Statements such as “set up in under 5 minutes” and “live in seconds” reflect median setup times observed across new users completing standard workflow configurations using pre-built templates. Actual setup time may vary depending on the complexity of the workflow, the number of integrations connected, and the user’s familiarity with automation tools.

4. AI step suggestions Exerta’s AI features are powered by a blend of leading AI models, anchored by our own fine-tuned engagement model. Suggestion quality, accuracy and availability may vary. Exerta does not guarantee that AI-generated output will be accurate, complete or suitable for any particular use case. Review AI output before acting on it.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Exerta does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for Growth and Enterprise plan customers. Actual uptime is measured on a monthly basis and excludes scheduled maintenance windows, force majeure events, and outages caused by third-party infrastructure providers. Historical uptime data is available at exerta.ai/status. SLA credits are available to eligible customers as described in the Terms of Service.

7. Security and compliance certifications Exerta’s SOC 2 Type II (coming soon) certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers and are not necessarily representative of the results achieved by all users. Results depend on a wide range of factors including team size, use case, workflow complexity, data quality and time invested in configuration. Exerta does not guarantee that any customer will achieve the same or similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Slack, HubSpot, Stripe, Gmail, Notion, Linear, Airtable, Zapier, Intercom, Clearbit, Salesforce, GitHub, Typeform, Jira and others — are the property of their respective owners. Reference to these brands does not imply endorsement of Exerta by those companies, nor endorsement of those companies by Exerta. Integration functionality is dependent on the APIs and terms of service of each respective provider.

10. Free plan limitations The Starter plan is free indefinitely and does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a maximum of 3 active agents and 500 runs per month. Exerta reserves the right to modify the features and limits of the free plan at any time with reasonable notice to existing free plan users.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Exerta processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at exerta.ai/legal/dpa.

13. Run log retention Run log history is retained for 7 days on the Starter plan, 90 days on the Growth plan, and indefinitely on the Enterprise plan. Log data older than the applicable retention limit is automatically and permanently deleted and cannot be recovered. Customers requiring longer retention periods should upgrade to an appropriate plan before the retention limit is reached.

14. AI model providers Exerta uses a blend of leading AI models together with our own fine-tuned engagement model, specialized for customer engagement. Model composition may change as we improve the product.

15. Mobile and desktop applications The Exerta desktop application is available for macOS and Windows. The mobile application is available for iOS (version 16 and above) and Android (version 12 and above). Application features may vary between platforms and may not be identical to the web application. Certain advanced features, including workflow building and full run log inspection, are available on desktop only. Application updates are released on a rolling basis and may be required to access new features or security patches.

16. Template library The agent templates available in the Exerta templates library are provided as starting points and are not guaranteed to be suitable for any specific use case without modification. Template configurations may reference third-party integrations that require separate accounts and subscriptions with those providers. Exerta does not guarantee the continued availability or accuracy of any specific template.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Exerta makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Exerta reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Exerta’s sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of Exerta, Inc. or its content suppliers and is protected by applicable intellectual property laws. Exerta® is a registered trademark of Exerta, Inc. Unauthorised reproduction, distribution or modification of any content from this website is prohibited without prior written consent.

21. Accessibility Exerta is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@exerta.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Exerta, Inc., a corporation incorporated in the State of Delaware, United States. References to “we”, “us” and “our” throughout this website refer to Exerta, Inc. The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

©

2026

Privacy policy

Terms of service

Cookie policy

Acceptable use

Data processing

AI employees that answer every buyer, protect your ad spend and close sales around the clock.

PRODUCT

Paid ads engagement

AI agents

New

Webchat

Moderation

Channels

Pricing

Changelog

RESOURCES

Documentation

Insights

Guides

Support center

COMPANY

About

Team

Partners

Security

Contact

STAY IN THE LOOP

No spam, unsubscribe anytime.

FIND US ON

All systems operational · 99.98% uptime last 90 days

SOC 2

Type II

GDPR

Compliant

99.9% SLA

Uptime

24/7

Support

1. Pricing and billing All prices displayed on exerta.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days’ written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statisticsRevenue, engagement and success figures are based on aggregated platform data and customer-reported results across 250+ brands, and are updated periodically.

3. Time-to-value claims Statements such as “set up in under 5 minutes” and “live in seconds” reflect median setup times observed across new users completing standard workflow configurations using pre-built templates. Actual setup time may vary depending on the complexity of the workflow, the number of integrations connected, and the user’s familiarity with automation tools.

4. AI step suggestions Exerta’s AI features are powered by a blend of leading AI models, anchored by our own fine-tuned engagement model. Suggestion quality, accuracy and availability may vary. Exerta does not guarantee that AI-generated output will be accurate, complete or suitable for any particular use case. Review AI output before acting on it.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Exerta does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for Growth and Enterprise plan customers. Actual uptime is measured on a monthly basis and excludes scheduled maintenance windows, force majeure events, and outages caused by third-party infrastructure providers. Historical uptime data is available at exerta.ai/status. SLA credits are available to eligible customers as described in the Terms of Service.

7. Security and compliance certifications Exerta’s SOC 2 Type II (coming soon) certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers and are not necessarily representative of the results achieved by all users. Results depend on a wide range of factors including team size, use case, workflow complexity, data quality and time invested in configuration. Exerta does not guarantee that any customer will achieve the same or similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Slack, HubSpot, Stripe, Gmail, Notion, Linear, Airtable, Zapier, Intercom, Clearbit, Salesforce, GitHub, Typeform, Jira and others — are the property of their respective owners. Reference to these brands does not imply endorsement of Exerta by those companies, nor endorsement of those companies by Exerta. Integration functionality is dependent on the APIs and terms of service of each respective provider.

10. Free plan limitations The Starter plan is free indefinitely and does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a maximum of 3 active agents and 500 runs per month. Exerta reserves the right to modify the features and limits of the free plan at any time with reasonable notice to existing free plan users.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Exerta processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at exerta.ai/legal/dpa.

13. Run log retention Run log history is retained for 7 days on the Starter plan, 90 days on the Growth plan, and indefinitely on the Enterprise plan. Log data older than the applicable retention limit is automatically and permanently deleted and cannot be recovered. Customers requiring longer retention periods should upgrade to an appropriate plan before the retention limit is reached.

14. AI model providers Exerta uses a blend of leading AI models together with our own fine-tuned engagement model, specialized for customer engagement. Model composition may change as we improve the product.

15. Mobile and desktop applications The Exerta desktop application is available for macOS and Windows. The mobile application is available for iOS (version 16 and above) and Android (version 12 and above). Application features may vary between platforms and may not be identical to the web application. Certain advanced features, including workflow building and full run log inspection, are available on desktop only. Application updates are released on a rolling basis and may be required to access new features or security patches.

16. Template library The agent templates available in the Exerta templates library are provided as starting points and are not guaranteed to be suitable for any specific use case without modification. Template configurations may reference third-party integrations that require separate accounts and subscriptions with those providers. Exerta does not guarantee the continued availability or accuracy of any specific template.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Exerta makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Exerta reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Exerta’s sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of Exerta, Inc. or its content suppliers and is protected by applicable intellectual property laws. Exerta® is a registered trademark of Exerta, Inc. Unauthorised reproduction, distribution or modification of any content from this website is prohibited without prior written consent.

21. Accessibility Exerta is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@exerta.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Exerta, Inc., a corporation incorporated in the State of Delaware, United States. References to “we”, “us” and “our” throughout this website refer to Exerta, Inc. The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

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