The AI sales agent that answers what stops the buyer, then closes the cart.
Sizing, shipping, compatibility, “is it worth it.” Answered from your catalogue on the product page, caught at exit intent, handed to a person when it matters, and counted in your revenue report.
No credit card · Live in minutes · Same agent on your site, Instagram and Messenger
The cheapest sale you will make today is the one that only needed a question answered. Somebody is on your product page right now with that question.
Your product page has questions nobody is answering at 11pm.
Most visitors who leave a product page had one thing they weren’t sure about. A chat widget built to deflect tickets is not the thing that answers it.
- ✓A chatbot deflects. A sales agent sells. It answers “does this run small,” not just “where is my order.”
- ✓Live chat is great from nine to five. Your best conversion window is evenings and weekends.
- ✓The question that stops the sale is answerable from your own catalogue and policies. Nobody is standing there to answer it.
It sells the way your best floor person would, from your own catalogue, all night.
Grounded in your products and policies. Trained on the conversations that ended in a sale. Measured in orders, not chats.
Answers from your catalogue and policies
Sizes, variants, stock, materials, shipping times, returns. Grounded in your data. If it doesn’t know, it says so and gets a person.
Handles objections, not just questions
“Is it worth it?” “Why not the cheaper one?” It answers the doubt behind the question and sends the exact variant link.
Steps in at exit intent, with the answer
When a visitor heads for the tab bar, the agent opens with the thing that usually stops that purchase. Not a generic coupon.
Discounts only when you allow them
You decide which codes it may offer and when. Most brands hold the code back until a buyer raises price.
Hands off with the context attached
A complaint, a medical question, a wholesale request: your team gets the transcript and the cart. Type into any thread and it pauses.
Attributes every sale it closes
Each order that follows a conversation is tied to it in your revenue report, so you see what the agent is worth in dollars.
Ready to answer the question that is stopping the sale?
Start free, connect your site, and watch what it answers on real traffic before you pay a cent.
AI sales agent vs chatbot vs live chat.
Keep a person for the conversations that need one. Use a chatbot if all you need is a menu. Use an AI sales agent when the goal is the order.
| Rule-based chatbot | Live chat | AI sales agent (Exerta) | |
|---|---|---|---|
| Answers off-script questions | No, menu and keywords | Yes, when staffed | Yes, 24/7 |
| Uses your catalogue and stock | Sometimes, hand-scripted | Yes, by looking it up | Yes, connected |
| Handles objections | No | Depends on the person | Yes, trained on what closes |
| Intervenes at exit intent | Pop-up with a coupon | No | Yes, with the specific answer |
| Hands off to a person | Dead-ends or emails a form | Is the person | Yes, with transcript and cart |
| Revenue attributed per conversation | No | Rarely | Yes |
| Coverage | 24/7 | Business hours | 24/7 |
Read the long version: chatbot vs AI, which system actually recovers revenue
Five moments where a sale is decided.
And what the agent does in each.
Real dialogue, from your own policies.
Three exchanges the agent has every day. Your team approves the voice and what it may promise before it goes live. When the answer isn’t in your material, it says so and hands off.
- ✓Sizing and fit, from your size guide and exchange policy
- ✓Price and “why this one,” from your catalogue and guarantee
- ✓Shipping and delivery dates, from your shipping rules
Live on your site in minutes. We do the heavy lifting.
Same agent, same voice, on your site, Instagram DMs, Messenger and TikTok. Meta Business Partner and TikTok Marketing Partner.
- ✓Create your account and add the website channel. Shopify and WooCommerce connect their catalogue; custom stores share a product file or API.
- ✓We train the voice and the rules: policies, FAQs, tone, which codes it may offer, when to hand off.
- ✓Watch it on real traffic: every conversation, every handoff and every order it closed in your revenue report.
Brands that put Exerta on their conversations.
The team at Exerta have been excellent and added over $250,000 in incremental revenue in 75 days. I highly recommend this service to any brand spending over $1,500 a day on ads on Meta or other social platforms.
Our CPA dropped after we cleaned up the comment sections. Buyers read comments before they click. Now ours actually sell for us.
Been using Exerta for a month and my ROI nearly doubled. Setup was easy and the customer service is great. All my DMs, comments, and the conversions I would have lost are handled automatically.
Included on every plan, starting at free.
Cancel anytime. No contract. 90-day revenue-lift guarantee on paid plans.
- ✓100 AI actions / month
- ✓Website chat plus your social channels
- ✓Comment hiding rules
- ✓1 connected page
- ✓500 AI credits / month
- ✓4 AI agents across 2 pages
- ✓1 ad platform: Meta or TikTok
- ✓AI replies in your brand voice
- ✓Handoff rules and revenue reporting
- ✓90-day activity history
- ✓Higher volumes, more agents and pages
- ✓Done-for-you agent building and training
- ✓HIPAA compliance available
- ✓Dedicated success support + Slack channel
Not sure which plan is right for you?
Talk to our team, we'll help you find the right fit in under 15 minutes.
One conversation, from the ad to the order and after.
The site agent is one of four places Exerta picks the buyer’s conversation back up. Each is its own product. They share what they learn.
Comment moderation and replies
Buyers answered in seconds, spam and scams hidden, on Facebook, Instagram and TikTok ads.
Abandoned cart recovery
A call within minutes and a text with their own cart. 3x recovery when the buyer is reached live.
Post-purchase survey
Every buyer asked what nearly stopped them, so the next one hears the answer first.
AI sales agent, answered.
Further reading: AI chatbot for ecommerce: how it works and what it's worth · Chatbot vs AI · Conversational AI for ecommerce · Chatbot for lead generation