How Do You Post on Instagram on PC: A Practical Guide

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At 9:14 a.m., an agency operator spots a winning hook in last night's creative review. The final image sits in a desktop folder, the caption is in a shared document, and approval is waiting in Slack. Reaching for a phone would add another file transfer and another chance to publish the wrong version.

So, how do you post on Instagram on PC without breaking the workflow? The answer depends on the content type. Feed posts and carousels work well through Instagram's web app. Meta Business Suite handles publishing, scheduling, approvals, comments, and DMs. Stories and some Reel features still push teams back to mobile.

Instagram added native web posting in 2021, and current desktop guides describe the official Create flow for photos, carousels, and standard videos from Windows or Mac, as documented in this desktop Instagram posting guide. For teams working across paid social, a clear publishing map matters more than another generic “click the plus button” tutorial. You can also use performance data for Instagram when deciding which content deserves faster turnaround.

Table of Contents

Why Posting on Instagram From a PC Matters in 2026

The operator in that Tuesday morning scenario doesn't need another creative idea. They need the approved asset to move from a desktop folder into the correct Instagram account before the campaign window changes. A phone adds friction because the files, copy, review notes, and account permissions already live on the computer.

Instagram's audience makes that desktop workflow commercially relevant. Estimates for 2026 place Instagram at roughly 3 billion monthly active users worldwide, while India accounts for roughly 390+ million users and Southern Asia about 448 million users, according to Instagram audience statistics from Hootsuite. Those figures are estimates, so treat them as planning context rather than a precise account count.

The platform also serves a substantial desktop audience. Independent marketing reporting places 43% of Instagram traffic from desktops, using the same Hootsuite source. That doesn't mean every desktop visitor publishes content. It does show that PC access is part of normal platform behavior, not an edge case.

The desktop advantage for paid social teams

A media buyer can keep the ad creative, caption, UTM notes, approval thread, and publishing window in one workspace. An agency can review a client's asset at full size without compressing it through a messaging app. A brand team can hand off a draft without asking someone to download it to a phone first.

The practical distinction is simple:

  • Feed posts and carousels: Use Instagram.com for a one-off publish or Meta Business Suite for scheduling and account management.

  • Stories: Expect to use mobile for native creation and interactive elements.

  • Reels: Check the current desktop workflow, but keep mobile available for music, stickers, Remix, and other creator tools.

Teams that already manage paid social can connect this workflow to broader social media marketing for DTC. The goal isn't to force every format onto a PC. It's to stop sending content back to a phone when the web route already handles the job.

Posting Through the Instagram Web App

Use Instagram.com when you need to publish a standard feed post quickly. Current desktop guidance identifies Chrome, Firefox, and Edge as reliable choices for the web workflow, and the browser upload picker handles the file directly from your computer, as described in this Instagram PC upload walkthrough.

Follow the native Create flow

  1. Open instagram.com in your desktop browser and sign in to the account that should publish.

  2. Click Create, shown as the plus-square icon in the left sidebar.

  3. Choose Select from computer, or drag the file into the picker.

  4. Crop, rotate, or adjust the image. For a carousel, choose Add more and place the files in the required order.

  5. Click Next. Write the caption, add account tags with @, choose a location, and open Advanced settings if you need alt text.

  6. Click Share after checking the preview and selected account.

The web flow supports up to ten files in a carousel, according to the Instagram posting reference from wikiHow. For file handling, the supplied desktop guide lists JPEG and PNG photos up to 8 MB per photo, plus MP4 in-feed video up to 100 MB and a 60-second cap. These limits can change, so check the uploader if a file fails.

Screenshot from https://example.com/screenshots/instagram-web-create-flow.png

The web composer is best for a clean feed post. It doesn't replace the mobile editor. Stories, music-stamped clips, and interactive creator features may not appear in this composer. If your agency needs repeatable approvals and client handoffs, compare the browser workflow with social media management for agencies before choosing a daily operating process.

Using Meta Business Suite on Desktop

Meta Business Suite is the dependable desktop route for agencies and brands that publish across connected Instagram accounts. Open business.facebook.com/latest, sign in with the Meta account that owns or manages the Business portfolio, and verify the selected Instagram profile before uploading anything.

Create and schedule a post

  1. Select the correct account from the account switcher in the top-right corner.

  2. Click Create post in the left rail.

  3. Choose Instagram as the destination. Select Feed, Feed and Stories, or Reels when those options are available for the account.

  4. Upload the media. Add up to ten images, reorder them, and apply the crop needed for each frame.

  5. Add the caption, hashtags, and mentions.

  6. Click the small clock icon near the bottom-left of the composer.

  7. Choose Publish now or Schedule, then check the date, time, and time zone.

  8. Confirm with Publish or Schedule.

Business Suite saves unfinished work. Reopen a half-built asset under Posts and Reels, then select Drafts. That matters when a client changes the offer after approval or when a media buyer needs to pause a post without losing the caption.

Business Suite also brings comments and DMs into the same inbox. Teams can publish, assign a response, and review incoming questions without switching to a phone. Account permissions still control who can publish. Check Business Settings, open Instagram accounts, and confirm that the user has the required role and page access.

Where agencies gain control

For a multi-client operation, separate the approval step from the publish step. Let the strategist approve the caption, let the designer approve the final export, and give publishing access only to the operator responsible for the account. A scheduling product with broader queue controls can also help, and these Hooked social scheduling features are worth comparing when the workflow extends beyond Meta.

Meta Business Suite works particularly well when the team already uses Meta Ads Manager and needs native account permissions. The Instagram integration for Exerta is another desktop-based option for teams that need to manage Instagram conversations and engagement workflows after publishing.

Screenshot from https://example.com/screenshots/meta-business-suite-create-post.png

For Reels, Business Suite may accept vertical video, including files up to 90 seconds, but the desktop composer still doesn't expose the full music library or Remix controls. Test the exact account and format before making a phone-free process a hard requirement.

What You Can and Cannot Publish From PC

Desktop publishing has improved, but it hasn't become identical to mobile publishing. The web app and Business Suite reuse the upload pipeline well for feed content. They don't expose every sticker, music, tagging, or remix feature from Instagram's mobile editor.

Content Type

Web App

Meta Business Suite

Mobile Required

Single feed photo

Supported

Supported

No

Carousel

Supported, with up to ten files

Supported, with up to ten files

No

Standard in-feed video

Supported within file and duration limits

Supported

No

Story

Limited or unavailable in the standard web composer

Availability varies by workflow

Often

Reel

Limited or unstable in many workflows

Available in some upload flows

Often for advanced tools

Music, poll, and quiz stickers

Not exposed in the standard desktop flow

Not equivalent to mobile tools

Yes

Branded content tagging

Not reliably available in the web composer

Check account-specific options

Often

The safest PC use case is a feed post or carousel. A single video can also publish cleanly when its format, size, and duration meet the uploader's requirements. A carousel gives an operator more room to explain a product, show a before-and-after sequence, or build a product detail story without moving the files to a phone.

Why the gap remains

Instagram's creator tooling grew around a mobile editor. That editor combines capture, music, stickers, location, polls, quizzes, remixing, and other interactive elements. Desktop surfaces handle file upload and account publishing, but they don't always reproduce the complete interaction graph behind those tools.

That difference affects planning. If a paid social team has a product carousel approved, schedule it from Business Suite. If the asset depends on a poll sticker, trending audio, or a branded-content control, reserve time for mobile. For practical Reel publishing guidance, keep this guide to posting a Reel on an Instagram Story in the team's operating notes, but verify the current account interface before launch.

Browser Workarounds and When to Avoid Them

The developer-tools trick is familiar. Open Instagram.com in Chrome, launch DevTools, click the device toolbar, choose a recent iPhone or Pixel preset, reload the page, and look for the mobile-style Create flow. In some sessions, that makes Story and Reel controls appear.

It can help with a one-off test. It shouldn't become an agency publishing system.

What the emulation route changes

The browser is only changing the reported viewport and user agent. It isn't turning a PC browser into a fully supported Instagram mobile app. That distinction creates several failure points:

  • Video uploads can lose frames: Long uploads may stall or render inconsistently when the viewport changes during the session.

  • Sticker placement can drift: Coordinates may shift when the browser moves between desktop and mobile dimensions.

  • Sessions can expire: Spoofed user-agent sessions may require sign-in more often.

  • Repeat attempts can trigger friction: Instagram may throttle or flag repeated activity from a desktop fingerprint using emulation.

Use emulation for a quick Story test or a single Reel when the native desktop path doesn't expose the required control. Don't use it for daily publishing across client accounts, where a failed upload can collide with a launch window or leave the operator unsure whether the post went live.

Practical rule: Use browser emulation as a last resort, not as a permission model.

The cleaner operating setup

Pair Meta Business Suite with one dedicated phone kept at the team's desk. Schedule feed posts and carousels from the PC. Create Stories and feature-heavy Reels on the phone. Keep the same campaign calendar and mark the mobile-only items clearly.

This split accepts the platform's real limits instead of hiding them behind a fragile workaround. It also keeps login credentials inside Instagram and Meta's official surfaces, rather than handing them to an unofficial extension or emulator.

Connecting Desktop Posting to Faster Comment and DM Response

Publishing and response belong in the same paid social workflow. A post that takes thirty minutes because every asset must pass through a phone creates a slow handoff before the team even sees the first comment or DM.

Meta's desktop experience supports browsing, notifications, and direct-message replies, while Business Suite brings account conversations into a shared inbox, as outlined by Sprout Social's desktop Instagram workflow. That lets the operator upload the approved creative, open the inbox, remove spam, answer product questions, and route qualified conversations without changing devices.

Treat the inbox as part of the launch

A useful same-day workflow looks like this:

  1. Upload the approved asset from the desktop campaign folder.

  2. Confirm the correct Instagram identity and publish.

  3. Open the shared inbox immediately after the post is live.

  4. Assign questions about sizing, shipping, price, or stock to the right person.

  5. Save repeat answers as approved replies instead of rewriting them each time.

  6. Escalate unusual claims, complaints, and refund requests.

This matters most for DTC brands running Meta or TikTok ads. A comment can ask for a product link. A DM can signal purchase intent. A public question can also expose a broken offer or unclear landing page. The operator who sees those signals beside the publishing workflow can act while the creative is still receiving attention.

Instagram DM automation can support teams that need consistent replies, moderation, and sales recovery across conversations. Exerta is an AI employees platform that works with Facebook, Instagram, TikTok, and website chat today, with SMS, email, and voice launching next. It can be evaluated alongside manual inbox assignment when response coverage becomes difficult to maintain.

The point isn't to replace judgment. Keep approvals for sensitive replies and claims. Use desktop publishing to shorten the handoff, then give the response team a clear queue, escalation rule, and owner.

Pre-Publish Checklist for PC Posting

Run this sequence before the final click. It catches the errors that happen when an operator manages several accounts, several time zones, and several approved asset versions in one browser session.

Check the account and media

  • Account selected: Confirm the intended Instagram profile inside Instagram.com or Meta Business Suite. Don't trust the last account you used.

  • Media checked: Open the final export, confirm the crop, and verify the carousel order. The supplied workflow supports carousels with up to ten files, so remove extras before upload if the picker rejects the set.

  • Caption proofread: Check product names, prices, offer terms, punctuation, mentions, and hashtags. Confirm that each tagged handle belongs to the intended account.

  • Alt text reviewed: Add useful alt text where the workflow exposes it. Don't paste the caption into the accessibility field.

  • Location and audience settings: Confirm the location, branded-content controls, and audience options that apply to the account and post type.

  • Time zone checked: Scheduling at the right local time still requires selecting the right account and time-zone context. A correct date with the wrong zone is still a publishing error.

A checklist of five essential steps to follow before publishing social media posts from a PC.

Confirm the post after publishing

Open the live post in a private browser window. Confirm that it appears on the intended profile, displays the correct media and caption, and sends comments to the inbox monitored by the response team. That single test catches the most expensive operator mistake, publishing the right creative to the wrong account.

For teams that need more automation after the approval step, compare this checklist with an auto post to social media workflow. Automation can remove repetitive clicks, but it doesn't remove the need to verify identity, media, timing, and the live result.

Exerta helps DTC brands and agencies manage Instagram comments and DMs from a desktop workflow, with AI employees for replies, moderation, and revenue recovery across Facebook, Instagram, TikTok, and website chat. Visit Exerta to connect your account and build a faster path from published creative to handled conversations.

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Stop losing sales you already paid for.

Connect your channels in about a minute. Your AI employees start answering, moderating and closing the same day.

No credit card required

Live in under 5 minutes

250+ brands running

Cancel anytime

Get started today

Stop losing sales you already paid for.

Connect your channels in about a minute. Your AI employees start answering, moderating and closing the same day.

No credit card required

Live in under 5 minutes

250+ brands running

Cancel anytime

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1. Pricing and billing All prices displayed on exerta.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days’ written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statisticsRevenue, engagement and success figures are based on aggregated platform data and customer-reported results across 250+ brands, and are updated periodically.

3. Time-to-value claims Statements such as “live in about a minute” reflect typical setup times observed for new accounts connecting through Meta Business Manager. Actual setup time may vary with the number of channels connected and the level of agent customization.

4. AI step suggestions Exerta’s AI features are powered by a blend of leading AI models, anchored by our own fine-tuned engagement model. Suggestion quality, accuracy and availability may vary. Exerta does not guarantee that AI-generated output will be accurate, complete or suitable for any particular use case. Review AI output before acting on it.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Exerta does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for paid plan customers. Actual uptime may vary. Historical uptime statistics are available upon request.

7. Security and compliance certifications Exerta’s SOC 2 Type II (coming soon) certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers. Results vary with ad spend, engagement volume, offer and configuration. Exerta does not guarantee that any customer will achieve similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Meta, Facebook, Instagram, TikTok, Shopify and Trustpilot — are the property of their respective owners. References to these services do not imply endorsement, sponsorship or affiliation.

10. Free plan limitations The Free plan does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a limited number of AI actions per month and comment hiding with stock replies only. Exerta reserves the right to modify the features and limits of the Free plan at any time.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Exerta processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at exerta.ai/legal/dpa.

13. Activity history retention Activity history is retained for 90 days on the Starter plan and for longer periods on larger plans, as described at signup. Exported data is the responsibility of the customer once downloaded.

14. AI model providers Exerta uses a blend of leading AI models together with our own fine-tuned engagement model, specialized for customer engagement. Model composition may change as we improve the product.

15. Mobile and desktop applications Exerta is available in the browser on desktop and mobile. Certain advanced configuration features are easiest on desktop. Application updates are released on a rolling basis.

16. Template library Prebuilt agent setups provided by Exerta are starting points and are not guaranteed to be suitable for any particular purpose. Customers are responsible for reviewing and testing agent behavior before enabling it on live channels.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Exerta makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Exerta reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Exerta’s sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property This website is operated by Reascend LLC (d/b/a Exerta), a limited liability company formed in the State of Delaware, United States. References to “we”, “us” and “our” throughout this website refer to Reascend LLC (d/b/a Exerta). The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

21. Accessibility Exerta is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@exerta.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Reascend LLC (d/b/a Exerta), a limited liability company formed in the State of Delaware, United States. References to “we”, “us” and “our” throughout this website refer to Reascend LLC (d/b/a Exerta). The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

AI employees that answer every buyer, protect your ad spend and close sales around the clock.

All systems operational · 99.98% uptime last 90 days

SOC 2

Type II

GDPR

Compliant

99.9% SLA

Uptime

24/7

Support

1. Pricing and billing All prices displayed on exerta.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days’ written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statisticsRevenue, engagement and success figures are based on aggregated platform data and customer-reported results across 250+ brands, and are updated periodically.

3. Time-to-value claims Statements such as “live in about a minute” reflect typical setup times observed for new accounts connecting through Meta Business Manager. Actual setup time may vary with the number of channels connected and the level of agent customization.

4. AI step suggestions Exerta’s AI features are powered by a blend of leading AI models, anchored by our own fine-tuned engagement model. Suggestion quality, accuracy and availability may vary. Exerta does not guarantee that AI-generated output will be accurate, complete or suitable for any particular use case. Review AI output before acting on it.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Exerta does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for paid plan customers. Actual uptime may vary. Historical uptime statistics are available upon request.

7. Security and compliance certifications Exerta’s SOC 2 Type II (coming soon) certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers. Results vary with ad spend, engagement volume, offer and configuration. Exerta does not guarantee that any customer will achieve similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Meta, Facebook, Instagram, TikTok, Shopify and Trustpilot — are the property of their respective owners. References to these services do not imply endorsement, sponsorship or affiliation.

10. Free plan limitations The Free plan does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a limited number of AI actions per month and comment hiding with stock replies only. Exerta reserves the right to modify the features and limits of the Free plan at any time.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Exerta processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at exerta.ai/legal/dpa.

13. Activity history retention Activity history is retained for 90 days on the Starter plan and for longer periods on larger plans, as described at signup. Exported data is the responsibility of the customer once downloaded.

14. AI model providers Exerta uses a blend of leading AI models together with our own fine-tuned engagement model, specialized for customer engagement. Model composition may change as we improve the product.

15. Mobile and desktop applications Exerta is available in the browser on desktop and mobile. Certain advanced configuration features are easiest on desktop. Application updates are released on a rolling basis.

16. Template library Prebuilt agent setups provided by Exerta are starting points and are not guaranteed to be suitable for any particular purpose. Customers are responsible for reviewing and testing agent behavior before enabling it on live channels.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Exerta makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Exerta reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Exerta’s sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property This website is operated by Reascend LLC (d/b/a Exerta), a limited liability company formed in the State of Delaware, United States. References to “we”, “us” and “our” throughout this website refer to Reascend LLC (d/b/a Exerta). The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

21. Accessibility Exerta is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@exerta.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Reascend LLC (d/b/a Exerta), a limited liability company formed in the State of Delaware, United States. References to “we”, “us” and “our” throughout this website refer to Reascend LLC (d/b/a Exerta). The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.

AI employees that answer every buyer, protect your ad spend and close sales around the clock.

All systems operational · 99.98% uptime last 90 days

SOC 2

Type II

GDPR

Compliant

99.9% SLA

Uptime

24/7

Support

1. Pricing and billing All prices displayed on exerta.ai are in US dollars and exclude applicable taxes unless stated otherwise. Prices are subject to change. Existing subscribers will receive at least 30 days’ written notice before any price increase takes effect on their account. Annual plan savings are calculated by comparing the annual billing rate to the equivalent monthly billing rate multiplied by 12.

2. Run and usage statisticsRevenue, engagement and success figures are based on aggregated platform data and customer-reported results across 250+ brands, and are updated periodically.

3. Time-to-value claims Statements such as “live in about a minute” reflect typical setup times observed for new accounts connecting through Meta Business Manager. Actual setup time may vary with the number of channels connected and the level of agent customization.

4. AI step suggestions Exerta’s AI features are powered by a blend of leading AI models, anchored by our own fine-tuned engagement model. Suggestion quality, accuracy and availability may vary. Exerta does not guarantee that AI-generated output will be accurate, complete or suitable for any particular use case. Review AI output before acting on it.

5. Integration availability The number of native integrations referenced on this website reflects integrations available at the time of last update. Integration availability may vary by subscription plan. Third-party integrations are subject to the terms, availability and API limitations of the respective third-party providers. Exerta does not guarantee the continued availability of any specific integration and is not responsible for disruptions caused by changes to third-party APIs or services.

6. Uptime and SLA The 99.9% uptime figure refers to our published Service Level Agreement (SLA) target for paid plan customers. Actual uptime may vary. Historical uptime statistics are available upon request.

7. Security and compliance certifications Exerta’s SOC 2 Type II (coming soon) certification covers the security, availability, processing integrity, confidentiality and privacy trust service criteria. GDPR compliance reflects our internal data protection practices and contractual commitments. HIPAA compliance is available exclusively on Enterprise plans and requires execution of a Business Associate Agreement (BAA). ISO 27001 certification is currently in progress. Compliance certifications are subject to annual renewal and audit. Copies of our most recent compliance reports are available to Enterprise customers under NDA upon request.

8. Customer testimonials and case studies Testimonials, quotes and case study results featured on this website reflect the experiences of individual customers. Results vary with ad spend, engagement volume, offer and configuration. Exerta does not guarantee that any customer will achieve similar results.

9. Third-party service marks and logos All third-party brand names, logos and service marks referenced on this website — including but not limited to Meta, Facebook, Instagram, TikTok, Shopify and Trustpilot — are the property of their respective owners. References to these services do not imply endorsement, sponsorship or affiliation.

10. Free plan limitations The Free plan does not require a credit card. Free plan usage is subject to the limits described on our pricing page, including a limited number of AI actions per month and comment hiding with stock replies only. Exerta reserves the right to modify the features and limits of the Free plan at any time.

11. Trial periods Free trial periods are available on paid plans as described at the time of signup. At the end of the trial period, the selected payment method will be charged at the applicable plan rate unless the subscription is cancelled before the trial expires. Trial periods are available once per customer and may not be combined with other promotional offers.

12. Data processing and privacy Exerta processes personal data in accordance with our Privacy Policy and Data Processing Agreement. Data residency options (US and EU) are available on all paid plans. The data residency region is selected at account creation and cannot be changed without contacting our support team. Customers responsible for processing personal data of EEA or UK residents are advised to execute our standard Data Processing Agreement, available at exerta.ai/legal/dpa.

13. Activity history retention Activity history is retained for 90 days on the Starter plan and for longer periods on larger plans, as described at signup. Exported data is the responsibility of the customer once downloaded.

14. AI model providers Exerta uses a blend of leading AI models together with our own fine-tuned engagement model, specialized for customer engagement. Model composition may change as we improve the product.

15. Mobile and desktop applications Exerta is available in the browser on desktop and mobile. Certain advanced configuration features are easiest on desktop. Application updates are released on a rolling basis.

16. Template library Prebuilt agent setups provided by Exerta are starting points and are not guaranteed to be suitable for any particular purpose. Customers are responsible for reviewing and testing agent behavior before enabling it on live channels.

17. Website content accuracy The information on this website is provided for general informational purposes only and is subject to change without notice. While we make every effort to keep the content accurate and up to date, Exerta makes no warranties or representations, express or implied, about the completeness, accuracy, reliability or suitability of the information contained on this website for any particular purpose.

18. Promotional offers and discounts Promotional pricing, discounts and special offers are subject to additional terms and conditions communicated at the time of the offer. Offers cannot be applied retroactively to existing subscriptions and may not be combined with other promotions unless explicitly stated. Exerta reserves the right to modify or discontinue promotional offers at any time.

19. Startup and non-profit programs Eligibility for our startup and non-profit discount programs is assessed at Exerta’s sole discretion based on the criteria described in our support documentation. Approved discounts apply to the base subscription price only and do not apply to add-ons, Enterprise features or professional services. Discount eligibility is subject to annual review.

20. Intellectual property All content on this website, including text, graphics, logos, icons, images, audio clips, digital downloads and software, is the property of Reascend LLC (d/b/a Exerta) or its content suppliers and is protected by applicable intellectual property laws. Exerta® is a registered trademark of Reascend LLC. Unauthorised reproduction, distribution or modification of any content from this website is prohibited without prior written consent.

21. Accessibility Exerta is committed to making its website and application accessible to all users, including those with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. If you experience any accessibility barriers, please contact us at accessibility@exerta.ai and we will make every effort to provide an accessible alternative.

22. Governing jurisdiction This website is operated by Reascend LLC (d/b/a Exerta), a limited liability company formed in the State of Delaware, United States. References to “we”, “us” and “our” throughout this website refer to Reascend LLC (d/b/a Exerta). The use of this website and our Services is governed by the laws of the State of Delaware, United States, as described in our Terms of Service.